Ola and Uber are fierce rivals in the Indian taxi market. Though Uber has established itself across the world Ola remains the market winner in India. According to Truecaller, mobile directory firm 102 million calls were made between Ola and its users and 39 million calls were made between Uber and its customer.
Though the call data is not enough to say how much Ola is bigger than Uber, it is definitely enough to give the verdict that Ola is a market leader. The number of incoming calls for uber is 13.6 million while that of Uber is 42.5 million. The number of outgoing calls for Uber is 25.4 million and 59.5 million of Ola.
The amount of calls alone cannot be proportional to the customer base because there may be multiple calls made due to a single customer or the customer response maybe through e-mails. However the call distribution stands at 72 percent for Ola and 28 percent to uber. However Ola is leading in terms of the number of cities it is operating in and cars it has registered. Ola is currently present in 102 cities and has 4,50,000 drivers and Uber in 26 cities with 2,50,000 drivers.
Both the companies have hurled charges and accusations at each other. Ola was sued by Uber for making fake bookings which led to the loss of goodwill among the customers. Both are competing fiercely in motor bike services in the city of Bangalore. Ola has early bird advantage in India with respect to Uber.